Frequently Asked Questions
Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before completing checkout.
Please contact us within 48 hours of delivery with photos of the products received, and we will work to resolve the issue as quickly as possible.
Due to sanitation and safety regulations, all sales are final. Returns and exchanges are not accepted unless an item arrives damaged or incorrect.
Orders are typically processed within 1–3 business days. Shipping times vary based on your location and carrier.
Yes! Local pickup is available in Augusta, Georgia. Pickup times may vary daily, but pickup is generally available Tuesday–Saturday from 10:30 AM to 6:30 PM.
You can contact us through our website, email, or social media platforms. We aim to respond to all inquiries as quickly as possible.
Yes! We frequently offer bundle discounts on lash trays and other products. Current promotions can be found on our website.
We occasionally accept new brand ambassadors and content creators. Follow us on social media for future opportunities and application announcements.
When applied correctly, our adhesive is designed to provide retention of up to 6–8 weeks. Retention may vary depending on application, environment, natural lash growth, and client aftercare.
Store adhesive in a cool, dry area away from direct sunlight and humidity. Keep the bottle tightly sealed when not in use.
Yes! Our products are designed to help both beginner and experienced lash artists create beautiful, consistent sets.
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